Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Interetail Pty Ltd ("Interetail", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website interetail.com.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Request information about our services
  • Apply for employment opportunities

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information."

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyse website usage patterns
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use Google Analytics to help us understand how our visitors use the website. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

5. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties who perform services on our behalf, such as email delivery, hosting, and analytics
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Legal Requirements: When required by law or to respond to legal process
  • Protection: To protect the rights, property, or safety of Interetail, our users, or others

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to our processing of your personal information
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Interetail Pty Ltd

Level 1, 18-20 Knuckey St, Darwin NT 0800

Australia

privacy@interetail.com